Our credit scores are provided by a company called TransCredit and are updated every month. When a company's score shows as N/A, it generally means that they have just recently created their account with us and have not been included in an update from TransCredit. It may also mean that the company has not been actively using their account and as a result, their score was not detected in the last update. Finally, it may mean that the company is fairly new and TransCredit has not started a credit report on them yet. Tip: Getloaded members receive a discount on detailed credit reports through TransCredit, so be sure to notify them of your Getloaded membership!